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Accessing Online lessons via the Parent Portal

The following document includes instructions on how to access your child’s digital courses, joining meetings including information on the types of devices you may be using, and miscellaneous information about getting help, etc.

 

It is important to note that only 5th and 6th grade students have portal credentials and emails.  These students can log into portal as themselves.  Students in PreK through 4th grade need their parents to log into portal for them.   

 

  1. Accessing the digital courses: To join our LIVE teaching lessons, access Recorded lessons, and general view all digital resources, please log on to the Parent Portal.

 

  • In the upper left hand column, select the appropriate child.  This will direct you to the Progress Tab.
  • Under the Progress Tab, you will see the word, Courses.
  • Next, select the +Grade Level Portal Link (i.e. +Fourth Grade Portal – 1). This will land you on the Bulletin Board of the portal page.
  • Next, select the Topics Tab.  This will bring you to a screen labeled Monday-Friday as well as a list of specific specialist tabs.
  • Click on the appropriate day and select the link to join the designated, teacher specific lesson.

 

  1. Digital Device Types and Procedures: Please find the necessary information for your digital device and process below. 

 

  • Computers (Mac or Windows)
    • Download Teams (Recommended for the best user experience). Click here to go to the Microsoft download page
    • Install Teams, granting any access requested during installation (e.g. “allow access to camera”)
    • Launch Teams
      • If you are an SCS employee, enter your Sierra credentials to login to Teams. If you already have a personal or work Teams login, you may sign in with that account
      • If you would like to sign up for a Teams account, click “Learn More” at the bottom of the Teams login window, or go here to create a free Teams account, then login
      • If you are a guest user (i.e. not logged into Teams with a username and password), go to the next step
    • In Portal, open the link to the meeting you wish to join
    • You will be taken to a website and given join options:
      • Click “Launch the link in Teams” if you have already installed Teams. You may be asked for permission to switch apps by your browser.  You will be switched to Teams and asked to join the meeting.  If you are logging in as a guest, type your name to identify yourself to others in the meeting and click “Join”
      • If you have not already done so, click “Download Teams” and install the app before continuing. Click “Launch the link in Teams” when installation is complete
      • Join on the web (the app is recommended for the best user experience). Grant any access requested by your browser (e.g. “allow access to camera”).  Type your name to identify yourself to others in the meeting and click “Join”

Recommended browsers for joining on the web:  Chrome, Microsoft Edge.

Not supported:  Internet Explorer, Firefox, Safari

 

  • Smartphones/tablets
    • Android:
      • Download and install app (Required)
      • Sign in if you have a Teams account. Click here to create a free Teams account.  If you wish to sign in as a guest, skip this step.
      • In Portal, open the link to the meeting you wish to join
      • If you do not have a Team s account, select “Sign in as guest”
      • Click Join Now

 

 

  • iPhone/iPad:
    • Download app (Required)
    • Sign in if you have a Teams account. Click here to create a free Teams account.  Guest logins are not an option!
    • In Portal, open the link to the meeting you wish to join
    • If you do not have a Teams account, see the above step to create a free Teams account
    • Click Join Now

 

You must have a Teams account to participate on an iOS device.  Guest logins are not allowed.

 

Creation of a guest account requires only a valid email address and the creation of a password.

 

  1. Username and Password: Should you need username and password help, please see the following.  You should test this out as soon as possible so that you are sure your credentials work. 

 

  • Username and password problems should be submitted by email to helpdesk@sierracanyonschool.org.  The subject line should specify the nature of the problem, and the message should contain the user’s name, preferred contact method (email address of phone #), browser being used (e.g. Chrome, Safari), any specific error messages received or a detailed description of the problem.
  • As written above, for all parents, you will use your portal username to log in. Only 5th and 6th grade students have SC emails and usernames.  These students can log into portal as themselves.  Students in PreK through 4th grade need their parents to log into portal for them.   
  • (Parents or students who share a computer to login) Use a private browser window (Known as InPrivate for Microsoft Edge, Incognito for Chrome, Private for Safari and Firefox), sign out and exit private browsing when finished.  This will prevent the browser for using credentials for a previously logged in user

 

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