I Forgot My Username or Password

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• How do I reset my Blackbaud User ID (BBID) password?

  If you have already set up your BBID and have forgotten your password, or if the password you chose is not working, you can reset it from the Portal login screen. Note: Sierra Canyon staff do not have the ability to reset parent passwords. Go to the ...

• Change Account Password

  From a Windows computer (on-campus) Your password must be at least 8 characters, and should contain a combination of numbers, upper- and lowercase letters, and at least one special character (e.g. !, @, $, %, #) Log into a school computer with your ...

• Reset parent password for Tuition Management

  A School Administrator user may be able to assign a temporary password to an account user- Click Settings (top menu bar, top-right) Select Manage Accounts Click Edit to the right of the user's name Enter a password into the Password field Click Save ...

• Setting up your Blackbaud User ID (BBID)

  After you receive the invitation from Blackbaud to set up your Portal account, you will need to create a password and confirm the email address used as your BBID. What is involved? After opening the invitation email (subject line "Connect to Sierra ...

• Using BBID to sign into multiple accounts

  Can a parent use one Blackbaud ID for multiple schools? Is it possible for a parent to use the same email address for their Blackbaud ID at multiple schools? When connecting to Blackbaud ID a parent gets the error, "The user already exists." Answer: ...